At Nanxiaozhong, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you use our website (nanxiaozhong.com) or interact with our services.
Information we collect
1. Information you provide directly:
– Contact information: name, address, phone number, e-mail.
– Order information: billing and shipping details, payment confirmations.
– Customer support details: information shared during support requests.
2. Information collected automatically:
– Usage Data: IP address, browser type, device information, and interaction with our website.
– Cookies: Data used to enhance your experience, such as remembering preferences and analytics. 
3. information from third parties:
– Payment processors (e.g. billing details for order fulfillment).
– Platforms such as WordPress that support the operation of our store.
How we use your information
– Order fulfillment: processing payments, shipping orders, processing returns/exchanges.
– Customer support: responding to queries and providing assistance.
– Marketing: send promotional offers (you can opt out at any time).
– Security: to detect and prevent fraudulent or unauthorized activity.
Sharing your information
We will only share your data where necessary:
– With service providers (e.g., payment processors, shipping partners).
– To comply with the law or to protect our rights.

– With your consent, when required.

We do not sell your personal information.

Cookies

We use cookies to enhance your experience and gather analytics. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

Your Rights

Depending on your location, you may have rights including:

– Accessing your data.

– Requesting deletion of your data.

– Opting out of marketing communications.

To exercise your rights, contact us at nanxiaozhong99@outlook.com.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or improve our services.